Good point. The consumer, market and actual neighborhood demographics will ultimately have more say than neighborhood groups if business "X" expects to keep their doors open. The role our neighborhood groups should play is to help facilitate our businesses to be as successful as they can.
This is why some businesses are closing/dying - Gold Coin on Main, Carribean Stone, Springfield Station - the consumer is speaking already. The businesses that are closing are doing so because they aren't adapting to the changing marketplace. SPAR and residents have made efforts to reach out, support, and give meaningful feedback to businesses, but many just haven't been open to change (I'm hopeful this will end!)
Here's an example: the store on 3rd & Market. They have made some attempts to improve the store through carrying wine, getting some products customers have requested, and keeping parking area cleaner. It is an improvement, and I shop there for certain items to show I appreciate the changes they have made. However, they also continue to carry some products that are out of date, won't remove the bars from the windows or improve exterior with a paint job and an awning or two, and improve some of their product lines/offerings. Will they be able to compete with the Uptown Market that opens 2 blocks away at 3rd & Main? Time will tell.
SAMBA should take a more agressive role in helping things like this happen with the rest of our existing businesses as opposed to focusing more on new development.
Lake, I am disappointed to hear you say SPAR and SAMBA should do more, as you have been aware of research undertaken by SPAR, and are on the board of SAMBA. Imho, SAMBA should have used funds in its budget, or relationships with members (printers esp), to photocopy all of the collected commercial/resident data, and info on community groups and incentives, and distribute it to business owners on the corridor (a gift from SPAR/SAMBA that may have helped some see value in membership). This was suggested and denied in favor of an "appreciation party."
SAMBA has also had the UNF Small Business Development Council, come and speak AND offer its services FREE to small businesses in the area (SPAR/SAMBA members or not). Many of the small business owners who were not at that particular meeting have been informed of this resource, along with contact info. If I were guessing how many actually picked up the phone to meet and begin the process of "real" business operations, I'd only have to use one hand (or maybe none at all).
Resident consumers and community support organizations do not bear the responsibility for small businesses succeeding. They can help, and have to the extent financially feasible. But in the end the business owner has to decide to legitimize operations, adapt to changing market conditions, and keep up their business environment/appearance to the level desired by their customers. And when it comes to who to target, this is also up to the business owner -- but these days, that is a critical business decision that will affect not only whether they succeed, but whether they survive.
I hope in the coming year, SPAR's representative, Don Downing, and SAMBA will figure out how to work more effectively together, so the whole operation is a smooth-running machine of assistance/engagement with existing businesses, attraction of new businesses, and positive influence on existing property-owners.