Author Topic: Some Coffee Shops Actually Pulled the Plug on Laptop Users in 2009.  (Read 5980 times)

stephendare

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Re: Some Coffee Shops Actually Pulled the Plug on Laptop Users in 2009.
« Reply #75 on: February 11, 2013, 04:58:01 PM »
This seems to go back to those who think everything is or should be free.  That there is an entitlement to free electricity and WiFi and airconditioning and heat.  Clearly the ones abusing do not pay for their own internet access and believe they are entitled to use someone elses.  Clearly' according to the article... some business owners are fed up and turning these abusers away.  They have decided that the loss of a few patrons cups of coffee while taking up an entire table is worth it.

Great comments from 2009 about wifi being cancelled in coffeehouses all over the world to prevent wifi 'leeches'.  Since then of course the following restaurants have added wifi to their dining rooms:

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Get free WiFi at McDonald's restaurants starting today!

The fast food chain, which has been charging customers $2.95 for two hours of internet access, will begin offering free WiFi, without a time limit, to customers around the country.

WiFi access will be available at 11,500 of its 14,000 locations in the U.S., and is reportedly part of an effort by the restaurant to broaden its appeal.


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On the technological front, the company has served up convenience to its customers by offering free Wi-Fi Internet access, launching its first “Krystal HotSpot” in early 2003 and becoming the largest provider of free Wi-Fi of any fast-food chain nationwide in 2005.


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According to a report released Wednesday by Meraki, a San Francisco-based company that provides wireless networking to 17,000 small and medium-sized organizations, from MIT and UVA to Starbucks and Burger King, 2011 was the year that mobile devices overtook PCs as the major consumers of Wi-Fi data.

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Detailed Restaurant Locator: We often receive questions from our guests about store hours, in-store Wi-Fi, restaurant menu options and whether the restaurant has a drive-thru.  With the new DunkinDonuts.com, these questions and more will be easily answered.  Guests on the go will also be able to easily search for and send themselves directions to a Dunkin’ Donuts restaurant near them.
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Debbie Thompson

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Re: Some Coffee Shops Actually Pulled the Plug on Laptop Users in 2009.
« Reply #77 on: February 11, 2013, 07:55:34 PM »
So basically, poor kids can go to a fast food joint to do their homework.

stephendare

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Re: Some Coffee Shops Actually Pulled the Plug on Laptop Users in 2009.
« Reply #78 on: February 11, 2013, 08:02:38 PM »
debbie.  you just blinked onto my radar for real.
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stephendare

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Re: Some Coffee Shops Actually Pulled the Plug on Laptop Users in 2009.
« Reply #79 on: February 11, 2013, 08:12:28 PM »
I am not for or against a place banning laptop use. I think the business will face the consequence of their choice by either profiting through more turnover, or suffering from alienating a group of customers. Obviously as a laptop wielding customer, you will be able to find a coffeehouse somewhere that will suite your needs.

Stephen you said "Coffee, after the morning shift, is an entirely social kind of a business." Which is why I like the idea of limiting laptop use to certain hours.

Although a this is a small sample, in going to Three Layers, a person using a laptop on a Saturday night taking up an entire table for themself could be a problem considering the number of people there and the size of the space. However, when I went Wednesday after Art Walk, around the same time I was there on a Saturday night, there was plenty of space for the people there occupying a whole table for themself and their laptop.

Whatever the feeling on this, the business has the choice in the matter, and will feel the repercussion.

Are you thinking about banning laptops in your coffeehouse, lucas?  Or is it just general advice to coffeehouse owners?

When I go out at night, especially for dinner, I generally go out with a large group of people (5 or more)  Of course, they are the new media, social networking types, with plans on staying out for most of the late night and early morning.  When we go out, we generally end up spending pretty generous amounts of money throughout the course of the evening.

Weve spent many many conversations planning dinners and drinks at places that have wifi.

In the urban core, there are only a few that offer it.

The ones that do offer free wifi are the only ones that are succeeding.

Cafe's that offer free wifi:
Three Layers.
Five Points Coffeehouse
Chamblin's Book Mine
La Nopalera San Marco
Panera
Burger King.

Cafe's that didnt:

Cafe Carmon
Matthew's Market
Waafa and Mike's
Hola
Corner Brasserie
Worman's

interestingly, from the first list, only the Five Points Coffee Shop closed in the interim.  It was replaced by Tapa That (which also provides WiFi)

The second list wasnt so lucky.  Only Waafa and Mikes is still open.

Carmon, Matthews Market, Corner Brasserie and Worman's all closed.

« Last Edit: February 11, 2013, 08:43:12 PM by stephendare »
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spuwho

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Re: Some Coffee Shops Actually Pulled the Plug on Laptop Users in 2009.
« Reply #80 on: March 10, 2013, 10:05:40 AM »
So basically, poor kids can go to a fast food joint to do their homework.

If they are poor, what are they going to use? If no internet at home, chances are no computer either.

They are usually at the library, not Krystal to get their homework done.

thelakelander

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Re: Some Coffee Shops Actually Pulled the Plug on Laptop Users in 2009.
« Reply #81 on: March 10, 2013, 11:45:18 AM »
Assuming their neighborhood library branch is still open.

stephendare

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Re: Some Coffee Shops Actually Pulled the Plug on Laptop Users in 2009.
« Reply #82 on: December 01, 2015, 03:38:14 PM »
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They Sit for Hours and Don't Spend Much

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So far, this appears to be largely a New York phenomenon, though San Francisco's Coffee Bar does now put out signs when the shop is crowded asking laptop users to share tables and make space for other customers.

http://online.wsj.com/article/SB124950421033208823.html

 :(

Wow, if this hits Jacksonville, looks like some of the "intellectuals" on this board will be screwed.

So as a followup, the coffeeshops mentioned in this article certainly changed their tunes.

Naidre's offers free wifi as one of its perks.
http://www.yelp.com/biz/naidres-cafe-and-bakery-brooklyn-2

Cocoa Bar:
http://www.cocoabarnyc.com/about/
During the day, Cocoa Bar is the perfect place to read a book, get some work done with our free wifi, hang out with friends, take meetings, or relax and enjoy the laid-back environment.

Espresso 77
http://www.yelp.com/biz/espresso-77-brooklyn
free wifi with great reception

Cafe Grumpy's
http://greenpointers.com/2013/06/03/greenpoints-best-work-from-home-cafes/
Interestingly, Grumpy also roasts their own coffee beans in the back of the shop which adds an aromatic perk to the experience. As expected, there is free Wi-Fi at Cafe Grumpy and the signal is strong throughout. Certainly, there’s something to be said about the “experience” of getting work done at Cafe Grumpy – it may not always be conducive to distraction-free working, but the energy therein is certainly palpable

And of course the other corporate places listed in the article: Starbucks, Barnes and Nobles both offer free wifi.

The only business listed in the article that never offered free wifi to their customers was Borders Books.
https://en.wikipedia.org/wiki/Borders_Group
It went bankrupt in 2011.
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spuwho

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Re: Some Coffee Shops Actually Pulled the Plug on Laptop Users in 2009.
« Reply #83 on: December 01, 2015, 09:39:51 PM »
The game for free WiFi in commercial settings has changed quite a bit in the last few years.

EverBank Field has an expansive WiFi network that is "free" during the games or special events. However, the provider is collecting large amounts of usage data to get information on the fans who attend.

Starbucks, McD's, B&N all collect copious amounts of user data when you use their free WiFi. Where you browse, what version of software, what kind of phone or tablet you have, its pretty comprehensive short of loading any software on the device.

While there are hotspot providers for the Ma & Pa shops that place ads and subsidize their bandwidth costs to some degree, I would surmise that these local shops have simply turned on the guest network feature on their ATT or Comcast Business link.